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Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
It typically takes 3-5 days for sample preparation; for mass production, the timeline needs to be confirmed based on quantity.
Can you provide customized services?
Yes, we have a complete design department and high-precision CNC machines to meet customized requirements.
How are the goods shipped and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive.
Is it possible to print my logo on the products?
Yes, please inform us formally before our production begins.
Do you offer a guarantee for the products?
Yes, we offer a warranty period for our products to ensure quality reliability.