❓ Frequently Asked Questions
What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the terms of delivery?
Delivery is available via international expresses such as DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the delivery time?
Generally, it takes about one week if the goods are in stock. For items not in stock, it typically takes 15-30 days depending on the order quantity.
Does the product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
How is shipping handled for regions without import experience?
If you do not have import experience, we can handle customs clearance and taxes, delivering the products directly to your door.
Are there tax-free options for small orders?
For shipments to the United States, orders valued under $600 typically do not incur tax fees.