Basic Info.
Frequently Asked Questions
Are sample orders available for quality testing?
Yes, we welcome sample orders for testing and quality checking. Mixed samples are acceptable for your evaluation.
What is the typical lead time for production?
Sample preparation usually takes 3-5 days. The lead time for mass production depends on the order volume and specifications.
Do you offer product customization?
Yes, we accept customized orders. Our design department and high-precision CNC machines ensure professional results based on your drawings.
What are your shipping methods and delivery times?
We ship via major international couriers like DHL, UPS, and FedEx. Delivery typically takes 3-5 business days.
Is logo printing available on the products?
Yes, we can print your logo on the products. Please provide your logo requirements before the production process begins.
What is the warranty period for your medical apparatus?
We provide a 3-year warranty on our products to ensure long-term reliability and customer satisfaction.