Q1. Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the lead time for production?
It takes 3-5 days for sample preparation. For mass production, the timeline needs to be confirmed based on order volume.
Q3. Do you accept customized requests?
Yes, with our complete design department and CNC machinery, we provide high-precision customized services.
Q4. How are the goods shipped?
We ship via DHL, UPS, FedEx, or TNT. Typical arrival time is 3-5 days.
Q5. Do you offer a guarantee for your products?
Yes, we offer a 3-year warranty on our products to ensure long-term reliability.
Q6. Can I print my own logo on the products?
Yes, please inform us formally before production begins so we can arrange logo printing.