FREQUENTLY ASKED QUESTIONS
What are your accepted payment methods?
We accept T/T, Western Union, Money Gram, PayPal, or Trade Assurance services.
What are the available delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
What is the expected delivery time?
Generally, it takes about one week if the goods are in stock. If not in stock, delivery ranges from 15-30 days depending on the order quantity.
Do the products come with a warranty?
Yes, we provide a 1-year warranty. However, wearing parts such as drill bits and screwdrivers are excluded.
How are customs and taxes handled for international shipping?
If you have import experience, we ship via standard international express. If you do not have experience, our company can manage customs and taxes for direct door-to-door delivery in certain regions.
Are there specific routes for shipping to the United States?
We can ship directly to the United States. For orders valued at less than $600, there is typically no tax applied.