What is your product guarantee?
Normally we offer a 24-month warranty along with lifetime maintenance. We can also extend the warranty period upon client request.
Do your products have any certificates?
Yes, almost all our medical equipment is CE and ISO approved, ensuring international quality standards.
What are your payment terms?
We accept various payment methods including T/T, Western Union, L/C, and cash.
What is the typical product lead time?
Most of our medical equipment is in stock, allowing us to deliver goods within 3 working days after receiving payment.
How is product maintenance handled?
Our professional engineers can resolve technical issues via remote communication. If a device requires physical repair, we provide comprehensive support and replacement options if necessary.
Can you support online technical consultation?
Yes, our team provides online technical support to assist healthcare professionals in the proper application of our spinal systems.
Marin-one Medical
