We accept T/T (Bank Transfer), Western Union, Money Gram, PayPal, and Trade Assurance services.
What are your standard delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS to ensure safe and timely arrival.
How long does the delivery take?
Generally, it takes about one week if the goods are in stock. For items out of stock, the lead time is 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty on our instruments. Please note that wearing parts such as drill bits and screwdrivers are excluded.
Can you handle customs clearance and taxes for international shipping?
We offer different solutions: we can ship via international express if you have import experience, or we can handle full customs clearance and taxes (DDP) for door-to-door delivery in specific regions.
How do you ensure the quality of the orthopedic instruments?
All instruments are manufactured using medical-grade materials and undergo rigorous quality control inspections to meet international surgical standards before dispatch.