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FAQ
Q1. What is your payment method?
A: We accept T/T, Western Union, Money Gram, PayPal, and Secure Trade Assurance Services.
Q2. What are your terms of delivery?
A: We ship via major global carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. How about your delivery time?
A: Generally, it takes about one week if the goods are in stock. For custom or out-of-stock items, delivery is typically 15-30 days depending on the order quantity.
Q4. Does your product have a warranty period?
A: We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded from this warranty.
Q5. What materials are used in these orthopedic instruments?
A: The TTA cages and screws are manufactured from high-grade Titanium, ensuring biocompatibility and strength for veterinary surgical applications.
Q6. Are the products certified for medical use?
A: Yes, our products are manufactured under strict quality controls and hold CE and ISO 13485 certifications.