What are the available shipping modes and charges?
Normally we ship through couriers like DHL, FEDEX, UPS, TNT, or postal services upon client request.
Do you hold international quality certifications?
Yes, we have obtained ISO 13485 and CE approvals for our products to ensure global medical standards are met.
What is the minimum order quantity (MOQ) and do you offer samples?
Minimum orders usually start at US$500. However, we support smaller sample orders for initial market testing. We can provide free samples, but freight costs are covered by the client.
Can I purchase products not shown in the current catalogue?
Yes, if you provide pictures or samples of similar items, we can source or produce them, though delivery may take slightly longer.
What are the standard payment terms?
For orders under 800 USD, 100% advance is required. For orders over 800 USD, 30% T/T in advance and the balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
Is there stock available for listed products?
Generally, we maintain stock for most listed products which are produced monthly. We recommend contacting our sales team for real-time inventory information.