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Frequently Asked Questions
QCan I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
QWhat is the lead time for production?
It takes 3-5 days for sample preparation; mass production lead times need to be confirmed based on order volume.
QDo you accept customized orders?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
QHow are the goods shipped and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for your customs clearance needs.
QIs it possible to print my own logo on the products?
Yes. Please inform us formally before our production begins so we can accommodate your branding requirements.
QWhat is the warranty period for your products?
We offer a 3-year warranty on our products to ensure long-term quality and reliability.
Marin-one Medical
